Finding out your website has been hacked is the worst feeling. Often it has happened days/weeks or even months before you notice. Sometimes the hacking can be something simple like text injected into your website that links to certain sites. Sometimes it can be alot more sinister. If you are running a WordPress website, most hacking happen due to either rogue plugin (that have been developed to give the hacker direct access to your site) or a theme that is not updated, or lastly an WordPress install that has not been updated.
Its import to ensure you always keep all your theme, plugin and WordPress up to date. To give my clients some piece of mind I always recommend they get a subscription with Sucuri.
Sucuri watches your website for you 24/7.
As part of their package they offer;
- Malware Removal & Hack Repair (Response)
- Continuous Malware & Hack Scanning – every 12 hours
- Brand Reputation & Blacklist Monitoring
- Advanced DDoS Mitigation
- Stop Hacks (Virtual Patching / Hardening)
They will notify you when your WordPress needs updating, if your DNS has changed. Basically they can watch your website for you when you are busy.
Now, if you are here because it’s too late and your site has already been hacked, here is what I recommend you do.
To fix your hacked website we recommend you do the following;
- Go to Sucuri
- Select Products from the top menu
- Choose Buy Now under the list for the Basic plan for $199.99USD
- Enter your email address / and password
- Click to agrees to the terms and choose Create Account
Once this is completed, you login and request a malware removal. Here’s a little video too if that helps.
To clean your website, Sucuri is going to need access to your FTP. You can generally get these details from your web host, or web developer. Once you website has been cleaned you are going to need to update all passwords. Now if all of this is above your level of knowledge, you can hire a web designer like us to deal with Sucuri on your behalf. We can provide all the access required and also complete all the hardening suggestions that Sucuri suggest you do once your website has been cleaned.